The NASync DH Series is great for beginners and home users purchasing a NAS for the first time. It offers massive storage, user-friendly features, and competitive specs at an accessible price.

The NASync DXP Series is built for enthusiasts, creators, and professionals. It delivers stronger processing power and supports advanced functions like Docker and virtual machines across all models.

No. The DH2300 is designed specifically for beginners with zero NAS experience. You download the UGREEN NAS app on your phone, tap to connect, and a guided setup wizard walks you through every step — from installing your hard drives to creating your first shared folder. Most users complete the entire setup in under 15 minutes.Learn what NAS is and how it works.

The DH2300 ships without storage drives, so you'll need to purchase one or two 3.5-inch SATA hard drives separately. We recommend NAS-rated drives such as the WD Red Plus or Seagate IronWolf. You'll also need a router with a spare LAN port. See our drive selection guide. It is also a good idea to check the UGREEN drive compatibility list before you buy, so you can confirm your chosen HDD has been tested with the NAS and avoid setup issues later.

That depends on how you set up the drives. With two 8 TB drives in RAID 1, you get about 8 TB of usable space, since one drive mirrors the other for added protection. In JBOD or Basic mode, you get about 16 TB, but without protection against a drive failure. Actual available capacity will be slightly lower because UGOS Pro uses around 16 GB for system partitioning, and the final number can vary depending on the drive type and how capacity is measured. For most families, RAID 1 is the safer option.Try our RAID Calculator.

Yes. The UGREEN NAS mobile app (iOS and Android) lets you enable automatic photo and video backup. Every new photo or video is uploaded to your NAS over Wi-Fi — no manual copying needed. It works like iCloud or Google Photos, except your files stay on your own hardware with no monthly fees.Learn about automatic family backups.

For local and remote photo storage, absolutely. The DH2300 gives you automatic backup and intelligent organization without recurring subscription fees. A one-time NAS investment is often less expensive than a single year of comparable cloud storage. See our NAS vs. cloud cost comparison.

Yes. The DH2300 has a 4K 60Hz HDMI output for direct TV playback, plus DLNA for streaming to other devices. Note that Docker is not officially supported on this model, so Plex are not available. If Plex is a priority, consider the DXP4800 Plus. See our Plex NAS guide.

NASync DH2300 doesn't support Docker and virtual machines. These 2 functions are available on the UGREEN NASync DXP series.

RAID (Redundant Array of Independent Disks) is a technology that combines multiple drives for improved performance and data protection. It's crucial for ensuring data redundancy in NAS systems. Read more: What is RAID?

No. RAID protects against drive failure, but not against accidental deletion, ransomware, fire, or theft. Follow the 3-2-1 backup rule: 3 copies of data, 2 different media types, 1 off-site copy. See our data backup guide.

The UGREEN NASync DH2300 supports up to two hard drives and offers multiple RAID configuration options, including Basic, JBOD, RAID 0, and RAID 1.
Among these options, Basic mode allows for the most efficient use of available storage capacity, while RAID 1 is recommended for users who prioritize data protection through disk redundancy.

The DH2300 supports online RAID migration from Basic mode to RAID 1, allowing users to enhance data protection without replacing existing drives.

Please note the following limitations:

• JBOD and RAID 0 do not support online RAID migration. To change from these modes, data must be backed up and the storage pool recreated.
• RAID migration only supports upward expansion (e.g., from Basic to RAID 1). Downgrading or switching to lower RAID levels is not supported.

Strongly recommended. A sudden power loss during a file write can corrupt data. UGREEN offers a dedicated 120W DC UPS for the DH2300, available as a bundle. See the UGREEN NAS UPS.

1. Price Match Promise (Guarantee)​​

​​Confidence in Best Price:​​ Shop with the assurance that you are getting the best price directly from NAS Ugreen official website. If, within 30 days of your order being placed, you find the ​​identical model​​ currently advertised on the official Ugreen website at a lower price, we will refund you the difference.

2. ​​How to Claim:​​ Simply contact our Customer Service team via the official website or live chat to initiate your claim. Please have the following information ready.

​​Product Eligibility:​​

-The product must be the ​​exact same model​​ (matching both product name and SKU) as the one sold on the official Ugreen NAS website (e.g., nas.ugreen.com).

-The product must be purchased via Ugreen NAS official website and It cannot be reconditioned (refurbished), used, damaged, open-box, a "clearance" item, or a demonstrator/show model.

3. Exclusions (What is not covered?)​​

Even if you are unsure, we encourage you to contact our customer support, and we will do our best to assist you. The following situations are typically excluded from the Price Match Promise:

-Offers that include cashback, bonuses, bulk purchase discounts, quantity limits, or are part of a bundle/package deal.

-Offers not available to the general public (e.g., special member-only events, club discounts, membership promotions, or trade discounts).

-Clearance sales, "seconds," refurbished, ex-demonstration, or display products.

-Products sold by third-party sellers on online marketplaces, auction sites, or classified ad platforms (such as eBay or Gumtree).

-Products supplied through unauthorized distributors or grey import channels.

-Products that require international shipping from overseas, which may incur additional shipping fees, duties, or import taxes.

-Advertised prices that are obvious pricing errors.

-Products priced significantly below the Recommended Retail Price (RRP) or prevailing market price.