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Order Processing: Generally 1-3 business days.
Shipping & Delivery: Generally 3-8 business days.
*Please note that timelines may be extended under the following circumstances:
-Pre-orders for new products (see product page for details)
-Peak seasons (e.g., holidays, major sales promotions)
-Severe weather, remote delivery addresses, or carrier disruptions
*Please check our Shipping Policy for more details.
We offer a 30-day price guarantee for all products purchased on UGREEN NAS official website (nas-eu.ugreen.com). If you find the same model available at a lower price on this website within 30 days of your purchase, we will refund the difference.
Important Disclaimer: This guarantee does not apply to special offers (such as cashback, bonuses or bundled offers), out-of-date or second-hand items, prices offered by third parties, or unauthorized distribution channels.
We guarantee this product with a 2-year warranty against manufacturing defects. We cover all malfunctions caused by material or workmanship issues under normal use. Please note that accidental damage or improper care is not covered.
*Please check our Warranty Policy for more details.
You may return your purchase for a full refund or exchange within 30 days of receiving the product. Depending on product availability, items may be exchanged for an item of equal value. Please note that items must be unused and returned in original packaging with all accessories.
*Please check our Return Policy for more details.
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Network Attached Storage (NAS) is a high-capacity storage solution designed for convenience. Back up files from any of your devices over the internet or through ultra-fast wired connections. Once stored, your files are readily available to anyone who needs them, whether locally or remotely.
On Kickstarter, the UGREEN NASync series has garnered support from over 13,000 backers, raising $6.6 million and becoming the highest-funded NAS product on Kickstarter, earning the "Best of Kickstarter" award.
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Network-attached storage (NAS) is a dedicated file storage solution that connects to a local area network (LAN), allowing multiple users and devices to access and share files seamlessly. It combines hardware and software with protocols like NFS, SMB, or AFP to enable centralized file sharing. NAS devices, which can be scaled up by adding more storage drives, often support redundant storage configurations like RAID for data integrity. Managed through a browser-based utility, NAS systems provide fast, secure, and reliable storage services, making them ideal for both home and enterprise environments where efficient file sharing and data management are crucial. Read more: What is NAS Storage?
NAS devices connect to your network via Ethernet or Wi-Fi, creating a local area network (LAN). They use file-sharing protocols like NFS and SMB/CIFS to allow multiple users to access stored data simultaneously. See more: How Does NAS Work?
Yes, you can access your NAS storage remotely through several methods, each with different levels of security and ease of use:
VPNs
Most secure method using either built-in NAS VPN services or router VPN capabilities.
Direct connection method that requires router configuration.
The best method depends on your needs: choose VPN for security, or port forwarding for speed.
NAS-specific hard drives, such as WD Red or Seagate IronWolf, are recommended for their reliability and performance in always-on, multi-user environments. For more, check out: What Drives Should I Use for a NAS?
NAS offers faster local access, one-time costs, and complete control over your data, while cloud storage provides off-site backup and easier remote access. Read more: NAS vs Cloud Storage.
